Make sure the external hard drive you’re using is compatible with the PS5 platform.It is possible that the USB port through which you connect the external HDD to the PS5 is actually malfunctioning, thus the external hard drive might work properly with another port. Try connecting the PS5 external hard drive through another USB port of your console.In other words, you have to make sure the external drive is directly connected to your PS5 via one of its USB ports. | The PS5 system doesn’t support any wireless external hard drives, so you have to make the external hard drive wired to your PS5. Don’t use wireless external hard drives on your PS5.If you encounter the issue that the PS5 external hard drive not showing up or recognized from the very beginning and you have never made it work before, one of the solutions laid out below might be the right fix for your issue.īefore you try any technical methods, you can do the following self-examination to troubleshoot the PS5 external hard drive not working issue by yourself. Case 1: PS5 External Hard Drive Not Working from the Beginning So, how to fix that issue and enjoy using the PS5 external hard drive again? Let’s start the troubleshooting journey. These are the most common reasons why the PS5 external hard drive is not working or recognized. There might be a hardware failure in the PS5 motherboard, although this is very rare.There might be a sort of corruption In the PS5 system software that hinders the system from properly detecting/recognizing the USB devices, especially storage devices.There’s a sort of malfunctioning in the PS5 USB connectivity that prevents it from working properly and recognizing external hard drives.The USB cable of the external HDD is not functioning properly, or the USB-SATA bridge of the external hard drive is defective/malfunctioning.The PS5 external hard drive itself is defective and needs maintenance.When the PS5 external hard drive isn’t working with you, either that it turns on but the PS5 system can’t recognize/detect it, or that it won’t turn on at all, then it can be for the following reasons: Common Reasons Why PS5 external hard drive is not working/detected Which exactly is your case? Figure out your own case and find the corresponding solutions in the following contents. On the other hand, other users would have their PS5 external hard drive working flawlessly before, but it stopped working suddenly without any warning or sign. Some users reported that from the very beginning they tried to use the external HDD on their PS5, it would not work at all. If the PS5 external hard drive suddenly stopped working, perhaps there are some problems with the hard drive itself or something wrong with the PS5 system. In other cases, the PS5 console doesn’t respond to the connected external hard drive without any error messages. It happens sometimes that users receive an error message stating that the USB storage device is not connected, whereas the external HDD is already connected to the PS5 USB port. As a result, they are unable to access the games or applications saved in the PS5 external hard drive, which is really a frustrating problem. Summary Of the ProblemĪccording to the reports from PS5 users, the external hard drive cannot be connected or recognized or is not showing up in their PS5. In this way, users are able to enjoy more games on their PS5 without worries about running out of space and play their games on another device easily.Īn external hard disk is a very valuable thing for your PS5 console, but it happens that the external storage device suddenly stops working or the PS5 couldn’t recognize it in the first place. Due to the limited size of PS5 internal storage, most users would like to add an external hard drive for PS5 to get larger storage space.
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